I described a problem related to Samba shared drives on Windows and connecting them with Mac OS X Lion here.

After three months and two more versions of Lion there is still no solution. The guy from Apple never called back and never replied to my email.

I see this problem on all Macs running Lion in my company. So this is not my machine.

Apple support was one of the best in the industry for many years. Today it is just like the rest of the support hotlines. It takes hours to explain and it gets never solved.

Thanks! I liked Snow Leopard better because it actually worked!
Do I have to move back to a PC? After all these years?